To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you:
We will also collect your information where you only partially complete and/or abandon any information inputted into our website and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.
We also collect information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information). We may do this using cookies or similar technologies (as described in section 11below).
We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information; for example, information from credit agencies, search information providers or public sources (e.g. for customer due diligence purposes), but in each case as permitted by applicable laws.
Providing us with information about others
To the extent permissible under applicable law, we use your information to:
Our website, applications (including mobile applications) and services may contain technology that enables us to:
You can manage your privacy settings within your browser or our applications and services (where applicable).
We may monitor and record our communications with you, including e-mails and phone conversations. Information which we collect may then be used for training purposes, quality assurance, to record details about our website, applications and services you order from us or ask us about, and in order to meet our legal and regulatory obligations generally.
Data analytics, and benchmarking
We may use information generated and stored during your use of our services for our legitimate business interests to enable us to give you the best service and/or solutions and the best experience. This use of information might involve the use of statistical analysis, benchmarking and forecasting services, predictive analysis and artificial intelligence/machine learning.
These purposes include to:
Any individual whose personal information we process has the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us.
We may share your information with:
We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with third parties but this will not include information that can be used to identify you.
From time to time, we may use your information to contact you with details about our applications, products and services which we feel may be of interest to you. We may also share your information with our group companies and carefully selected third parties so that they (or we) may contact you with information about their products or services which we feel may be of interest to you. We or they may wish to contact you for this purpose by telephone, post, SMS or email. You have the right at any time to stop us from contacting you for marketing purposes. You may also request at any time that we do not share your information with third parties referred to in this paragraph. If you wish to exercise these rights you can do so by contacting us directly. You can also unsubscribe from any email marketing using the links provided in the emails we send to you.
Third party platform advertising
Where you respond to communications we post on third-party platforms (such as LinkedIn, Instagram, Facebook, Google and Twitter), we may also share your information with those third parties in order to serve targeted advertising/content to you via the relevant third party platform based on your profile/interests. Your information is used by the third-party platform provider to identify your account and serve advertisements to you. You can control what advertisements you receive via the privacy settings on the relevant provider’s platform and you should consult the third party’s help/support centre for more information.
If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
If we hold any information about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with our Data Retention, Marking and Destruction Policy or as otherwise permitted by applicable laws and regulations. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
If you believe your account has been compromised, please contact us.
Personal information in the European Union and the UK is protected by data protection laws but other countries do not necessarily protect your personal information in the same way.
Our website and some of our applications or services or parts of them may also be hosted outside of the UK or the EEA (which means all the EU countries plus Norway, Iceland and Liechtenstein) (together “EEA”) and this means that we may transfer any information which is submitted by you through the website or the application or service outside the EEA to other territories outside of the EEA.
We may use service providers based outside of the EEA to help us provide our website, applications and services to you (for example, platform and payment providers who help us deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to service providers outside the EEA for the purpose of providing our applications, advertising and services to you.
We take steps to ensure that where your information is transferred outside of the EEA by our service providers and hosting providers, appropriate measures and controls in place to protect that information in accordance with applicable data protection laws and regulations. In each case, such transfers are made in accordance with the requirements of Regulations (EU) 2016/679 (the General Data Protection Regulations or “GDPR”) and may be based on the use of the European Commission’s Standard Model Clauses for transfers of personal data outside the EEA.
Our websites, applications or services may enable you to share information with social media sites, or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.
Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services to “remember” who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).
We use the following different types of cookies:
Strictly necessary cookies
These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.
Performance cookies and analytics technologies
These cookies collect information about how visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don’t collect information that identifies a visitor or user directly. We only use these cookies to improve how our website, applications and services work.
These cookies allow our websites, applications and services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
IP Address, device tracking and traffic data
We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. This may include using certain masked (unidentifiable) data to track where users switch between different devices when accessing the website. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic or device tracking data or site statistics.
Your browser settings
You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services.
This is the official web site of Melanie Campbell Coaching. Use of this web site is subject to the Terms and Conditions contained herein. By using, or continuing to use, this site you agree to abide by all of the Terms and Conditions. Melanie Campbell Coaching reserves the right to change the Terms and Conditions at any time without notice. If you do not wish to be bound by the Terms and Conditions, you must cease use of this web site immediately.
While Melanie Campbell Coaching attempts to present accurate and reliable information on this web site, information contained on this web site may contain technical inaccuracies or typographical mistakes. Melanie Campbell Coaching reserves the right to alter or update information contained on this web site at any time without notice, and to terminate, alter, suspend or discontinue any aspect of this website at any time. Melanie Campbell Coaching reserves the right to impose limits on any/or all services of the website and to restrict access to all or part of the website without notice or liability.
Any references contained on this web site to any specific companies, commercial products, processes, or services by company, manufacturer, trade name, trademark, or otherwise do not constitute or imply endorsement, recommendation, or sponsorship by Melanie Campbell Coaching.
All information, materials and/or software made available on this web site, are provided ‘as is’ for information purposes only without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose. Use of any/or all of the above is entirely voluntary, and reliance on any of the above is at your sole risk.
You agree not to interrupt or disrupt or attempt to interrupt or disrupt the operation of this website in any way. Subject to the Terms and Conditions, Melanie Campbell Coaching grants you a non-exclusive, non-transferable, limited right to access and use this website and the materials contained herein.
By using this website you assume full responsibility for the protection of your computer system including computer hardware and software, stored data on your computer system and the stored data and computer systems including hardware and software of third parties who may access or be otherwise connected to your computer system. You assume full responsibility for ensuring that programs or other data downloaded or otherwise received from this website are free from viruses, or any other items of a destructive nature whatsoever.
Melanie Campbell Coaching will take reasonable steps to ensure that unauthorised third parties do not access data transmitted electronically by you to by Melanie Campbell Coaching via the website and stored by Melanie Campbell Coaching. However by using this website you fully accept the risk that data transmitted electronically to Melanie Campbell Coaching via this website may be intercepted before reaching Melanie Campbell Coaching by unauthorised third parties. Melanie Campbell Coaching excludes any and all responsibility and/or liability for the acts of such unauthorised third parties or for guarding against such acts.
In no event shall Melanie Campbell Coaching, its board, trustees, members or affiliates be liable for any direct, indirect, special, consequential, or other damages howsoever resulting from the use of, or the inability to use, this website or any part thereof or any website or part thereof connected to this website by any means whatsoever.
This website is controlled, operated, and administered by Melanie Campbell Coaching from its offices in England. You may not use this website, or export the materials contained herein, in violation of English export laws and regulations. Melanie Campbell Coaching makes no representation that materials on this website are appropriate or available for use at locations outside of England. If you access this website from locations outside of England, you assume full responsibility for compliance with all local laws.
These Terms and Conditions shall be governed by, construed by and shall take effect entirely in accordance with the laws of England subject to the exclusive jurisdiction of the English courts.
These Terms and Conditions constitute the entire agreement between Melanie Campbell Coaching and you with respect to your use of this website.
In the event that any term, condition or provision of these Terms and Conditions shall be nullified or made void by any statute, regulation or order or by the decision or order of any Court having jurisdiction, the remaining terms, conditions and provisions shall remain in full force and effect.
Any failure on the part of Melanie Campbell Coaching to enforce any provision of these Terms and Conditions will not constitute a waiver of Melanie Campbell Coaching’s right to subsequently enforce such provision or any other provision of these Terms and Conditions.